Membership agreement

Reading translation of the existing Chinese terms. The unchanged Chinese original is available below and remains the reference text; this translation does not update the terms.

In these terms, “user” means an individual or organization applying to register as a member of the company in China (“the Company”). The user agrees that these online registration terms have the same legally binding effect as a written document personally signed and sealed. Entering the registration process signifies agreement to all registration terms; only a user who fully accepts every service term and completes registration may become a formal user. These terms take legal effect between the user and the Company upon successful registration.

Article 1 — Introduction to services

The Company provides members with Internet technology and network services, including website hosting. Descriptions of relevant services appear in the product and service introductions on this website.

Article 2 — User identity assurances

2-1. The user warrants that they are a natural person, legal person, entity or organization with full civil capacity and civil rights. Information supplied must be true, accurate, complete, current, and free from misleading or false statements. The Company must be able to contact the user through the supplied contact details.

2-2. Users must promptly provide identity documents and other materials required for a service; otherwise the Company may refuse to provide that service.

2-3. Users undertake to update their information promptly so it remains valid.

2-4. If supplied information is incorrect or untrue, the Company reserves the right to cancel membership and stop providing services at any time.

2-5. Anyone registering as an agent for another individual or organization must provide detailed information about both agent and principal and written authorization. If these are not provided, the Company will treat the registrant as the member.

Article 3 — Email notices

Users understand that the Company maintains contact and communicates with registered members by email, and agree to receive related commercial and noncommercial communications, including membership information and information about the Company's products and services.

Article 4 — Membership identification

4-1. After successful registration the user receives a username and password, which are used to access products and services provided to members.

4-2. Users bear full responsibility for username and password security and for all activities and events carried out under their username. Passwords may be changed using the Company's prescribed procedure.

4-3. Without the Company's written consent, usernames and passwords must not be transferred or their use authorized to others. Users bear all resulting consequences of unauthorized transfer or authorization.

4-4. Users must immediately notify the Company of any unauthorized account use or security vulnerability they discover.

Article 5 — Changes to terms and services

The Company may amend service terms when necessary and will announce changes on prominent pages. Users who disagree may cancel their network services; continued use constitutes acceptance. The Company reserves the right to change its service system and prices at any time without notice. Where an agreement for a specific service has already been reached and paid for before a change, the Company will perform that agreement until the paid service period expires.

Article 6 — User rights and obligations

6-1. Users have the right to their username and password and may use them to sign in to the website's member area at any time.

6-2. Users may receive the Company's Internet technology and information services and associated technical support and consultation. Service details are set out in the relevant product introductions.

6-3. Users must not damage or disrupt the Company's website or other customers' websites by technical or other means.

6-4. Users must respect the intellectual property and other lawful rights of the Company and third parties, and endeavor to protect the Company, shareholders, employees and partners from related impact or loss. The Company reserves the right to terminate service without any refund if a user infringes its intellectual property.

6-5. Users bear all consequences of incorrect contact details or insecure or unreliable email used to receive Company communications, including loss caused by failure to receive notices promptly.

6-6. Users must comply with national and local laws, regulations, industry practices and public morality. Services must not be used to store, publish or distribute content violating national laws, regulations or policies; prohibited political publicity or news; state-secret or security information; feudal superstition, obscene, pornographic or vulgar content or incitement to crime; prize betting or gambling; information violating ethnic or religious policies; information endangering Internet safety; or information infringing others' rights or harming social order, public security or morality. Users must not facilitate others' publication of such content inconsistent with national rules or these terms, including through URL or banner links. The Company may terminate services without refund for violations; users must compensate the Company for resulting loss.

Article 7 — Company rights and obligations

7-1. The Company will provide qualified network technology and information services based on the services selected and payments made.

7-2. The Company undertakes to keep user information confidential, not disclose it to third parties and not authorize third-party use, except in the following circumstances:

7-2-1. Disclosure is permitted under this agreement or another service agreement, contract or online terms between the user and Company.

7-2-2. Disclosure is required by law or regulation.

7-2-3. Disclosure is required by authorized administrative, judicial or other competent authorities.

7-2-4. The user consents to disclosure to a third party.

7-2-5. Information is submitted to resolve a complaint or bring litigation.

7-2-6. Submission is necessary for reasonable action to prevent serious unlawful or suspected criminal activity.

7-2-7. Information is provided to a third party to supply products, services or information to the user, including through that third party's technologies or services.

7-3. The Company has the right to use user information.

7-4. The Company may review users and decide whether to accept a membership application or enter into a transaction.

7-5. The Company reserves the right to terminate service and accounts where users violate national or local laws and regulations or these registration terms. In all circumstances it disclaims responsibility for indirect, incidental, special and consequential damages.

Article 8 — Termination

8-1. Users may apply at any time to terminate membership or one or more services, but may not demand repayment of fees already paid.

8-2. The Company may decide to cancel one or more services according to circumstances, but must refund the unused portion paid for that service. It bears no other responsibility.

8-3. Members must comply with the Company's anti-spam decisions as issued from time to time. Users must not use Company services for spam-related conduct, including sending spam from Company servers; including Company server or IP information in spam; hosting content selling mailing lists, email-address harvesting software, bulk-mail software or other spam-supporting services; or including Company-registered domain information in spam in a way that may lead domestic or international anti-spam organizations to associate the Company or its users with spam. Users understand that spam incidents can cause irreparable and substantial loss to the Company and all users. On discovering involvement, the Company will immediately stop every service to that user, whether paid or free and whether or not directly related to the spam. It may cancel membership and seek compensation for resulting loss.

Article 9 — Disputes and applicable law

9-1. Disputes concerning these terms should first be resolved through friendly consultation. If consultation fails, both parties agree to bring proceedings in the people's court at the Company's principal place of business.

9-2. The validity, interpretation, performance and dispute resolution of these registration terms are governed by laws and regulations of the People's Republic of China and standards of the computer and Internet industries.

Article 10 — Force majeure

10-1. A party affected by force majeure or another accident is not liable where performance of these terms becomes impossible, unnecessary or meaningless.

10-2. Force majeure and accidents mean unforeseeable, insurmountable and unavoidable objective events with a substantial impact on one or both parties, including natural events such as floods, earthquakes, epidemics and storms, and social events such as war, unrest or government action.

10-3. In view of the Internet's particular characteristics, users agree that hacker attacks, interruption of Internet connectivity and system failures constitute force majeure. The Company is not responsible for resulting losses to users or third parties.

Article 11 — Supplementary provisions

11-1. A competent authority's finding that a provision is invalid does not affect the other provisions or the provisions concerning interpretation, liability for breach and dispute resolution.

11-2. A party changing its notice address, communication address or other contact details must promptly notify the other party; otherwise it bears all resulting consequences. The user agrees that Company notices are deemed delivered when published on the relevant Company webpages.

11-3. In the event of a listing, acquisition, merger with a third party, name change or similar event, the user agrees that the Company may transfer its rights and/or obligations to the corresponding successor. The user again confirms that they have fully read and understood these membership registration terms, voluntarily enter the Company's online member registration procedure, and accept every term.